Office Administration

• Peak Performance for School Office Professionals (up to 5 hours)
• Peak Performance for Office Professionals (up to 5 hours)
• Making the Grade With Front Line Customer Service (up to 5 hours) 

Business Etiquette & Protocol

• Frontline Customer Service
• Advanced Customer Service Techniques
• Rudeness and Your Bottom Line
• First Impression Tips
• Business Casual Tips
• Business Greetings and Introductions
• The Art of Mixing and Mingling
• Using the Telephone , Voice Mail , and E-mail Effectively and Courteously
• Polished Business Dining—Can include a business meal
• Business Entertaining
• Time Management
• The New Rules of Business Dress

Communications

• Improving Communication to Improve Profits
• Handling Difficult Personalities
• Grammar Do's and Taboos
• Effective Business Correspondence
• Effective Teamwork
• Using Body Language to Improve Business Interactions
• Understanding Gender Differences in Communication
• Improving Presentation Skills—Can include presentation personal coaching

Job Search Skills

• Job Interview Etiquette
• Internet Job Search Skills
• Life After the Interview
• First Week on the Job Etiquette

If you are interested in having a proposal prepared for your organization,
please contact us at kaystephan@sssnet.com